Privacy Policy

1. Introduction

Hatch Dream Academy ("Hatch Dream Academy", "we", "us" or "our") respects your privacy and is committed to protecting the personal information of students, parents, guardians, visitors and users of our website and services.

This Privacy Policy explains what information we may collect, why we collect it, how it may be used and the choices available to you.

2. Information We Collect

Depending on how you interact with us, we may collect information such as:

• Name and contact information.
• Mobile number, email address and city.
• School, class, academic and course-related information.
• Information provided through enquiry, admission or registration forms.
• Payment and transaction-related information where applicable.
• Information relating to your use of our website and student portal.
• Messages, enquiries, feedback and communications sent to us.

3. How We Use Your Information

Your information may be used to:

• Respond to enquiries and requests.
• Process admissions, registrations and course enrolments.
• Provide access to courses, batches, study materials and student services.
• Communicate important academic, administrative and service-related information.
• Process and verify payments where applicable.
• Improve our website, services and learning experience.
• Maintain records and comply with applicable legal requirements.
• Prevent misuse, fraud or unauthorized access.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to maintain sessions, remember preferences, improve functionality and understand website usage. You may be able to control cookies through your browser settings.

5. Sharing of Information

We do not intend to sell your personal information. Information may be shared with service providers, payment processors, technology providers or other parties where reasonably necessary to provide our services, operate our systems, process transactions, or comply with legal obligations.

6. Payment Information

Where online payments are available, payment transactions may be processed through third-party payment service providers. We may receive transaction information necessary to confirm and maintain payment records. Sensitive payment credentials such as card PINs or passwords should not be shared with us.

7. Data Security

We take reasonable administrative and technical measures to protect information against unauthorized access, misuse, alteration or disclosure. However, no internet-based system can be guaranteed to be completely secure.

8. Children's Information

Our educational services may involve students who are minors. Where appropriate, information relating to a minor should be provided or authorized by a parent or legal guardian. Parents or guardians may contact us regarding information associated with their child.

9. Data Retention

We may retain information for as long as reasonably necessary for the purposes described in this policy, including academic, administrative, accounting, legal and operational requirements.

10. Your Rights and Requests

You may contact Hatch Dream Academy to request information about the personal data we hold about you, subject to applicable law and reasonable verification requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised "Last Updated" date.

12. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact Hatch Dream Academy through the contact details provided on our website.